FREQUENTLY ASKED QUESTIONS
Q: Who is responsible for operating the rented equipment?
A: The customer is fully responsible for operating all rented equipment properly and safely. We ensure that you have the necessary walk-through and training for the equipment upon rental to help you use it safely and efficiently.
Q: Will I receive training on how to use the rented equipment?
A: Yes, R&P Equipment Rental provides a thorough walk-through and training for all equipment upon rental. We aim to ensure you feel confident and knowledgeable about the equipment’s use.
Q: Is fuel included in the rental?
A: Customers will receive each piece of equipment with a full fuel tank. While the equipment is in your care, you must refill the fuel tank before returning. If the equipment is not returned in full, a fee of $5 per gallon will be charged for refueling.
Q: What is the condition expected upon return of the rented equipment?
A: Equipment should be returned in the same clean condition as it was released. This ensures the equipment can be rented out to the next customer without delay. We appreciate your cooperation in maintaining the quality of our inventory.
Q: Are there any age restrictions for operating the equipment?
A: Yes, for specific high-performance or specialized equipment, the operator must be at least 21 years of age. This policy ensures the safe and responsible use of our equipment.
Q: What are the requirements for renting equipment from R&P Equipment Rental?
A: Renters must present a valid Florida photo ID or driver’s license and provide a valid phone number and address. These requirements help us serve you better and ensure a smooth rental process.
Q: What if I have never used the type of equipment I need to rent?
A: No worries! Our skilled team will provide you with a comprehensive walk-through and training for any equipment you rent. We’re here to ensure you’re comfortable and knowledgeable about your rental, completing your projects safely and efficiently.
Q: What happens if the equipment is damaged during the rental period?
A: The customer will be fully responsible for any damages incurred to the equipment while it is in their possession. We recommend handling the equipment carefully and following the operational training provided to avoid damage.
Company Info
customer service
Contact info
Phone: 352-800-1808
Service Areas
Lake, Orange, Seminole, Osceola, and Sumter counties
